Houzz Award Winner...AGAIN!
So proud to announce that for the 11th year consecutively, Emma Britton Decorative Glass Designer is a Best of Houzz Award Winner for Customer Service! Thanks to my splashback customers for their consistently high praise. My design business, now in its 15th year was chosen by the houzz community as a winner amongst 3 million+ home and interiors professionals. Do take a look at the reviews for yourself about my splashbacks and service.
2026 Award Winner
It’s so exciting to be able to add another “Best of Houzz 2026” badge to my collection. You’ll see these badges on my website and houzz profile that are a reassuring quality stamp you’re choosing a top-rated home professional for your home project.
Going the Extra Mile
In my personal and professional life I encounter poor customer service all the time. It’s not something I want my clients to experience from me, but great customer service isn’t a given. My team and I work hard to deliver the best. With the introduction of AI chat bots it feels like businesses are abandoning customer service, but not here. I don’t know about you, but my heart sinks when I’m confronted with an automated system. You will always be able to contact my studio and speak to me or a member of my team. It’s a non negotiable for Emma Britton Decorative Glass Designer.
I believe passionately in service and it’s as important and the products I create. I love building rapport with clients. For example, if you’re choosing or commissioning a one off splashback design you get to work with me directly. Collaborating in this way enables me to make you feel valued and listened too at every point. Your views shape the splashback design I’ll create for you. I’ll make the ideas in your mind a reality for your home – this is why my reviews are so good and recognised consistently with awards.
“Best of Houzz – Powered by Houzz Pro” awards highlight innovation among home design and construction professionals.
My short film featuring some of my customers gives you an even better idea of the service I can provide and is well worth a watch.
Houzz Award Winner
Best of Houzz awards are given annually, in three categories: Design, Customer Service and Photography. Customer Service honours are based on several factors, including a pro’s overall rating on Houzz and client reviews submitted in 2025.
Houzz is the leading platform for construction and design. It currently enables over 70 million people worldwide to find ideas and gather inspiration, ask for advice and hire professionals. The Houzz platform is used by more than 3 million construction and design industry professionals. How wonderful that Emma Britton Decorative Glass Designer can be part of this platform and rewarded by the community across 11 consecutive years now.
More Customer Service Achievements
In 2025 Emma Britton Decorative Glass Designer was Highly Commended in the Artisan Founder Awards for Customer Service. And have you clocked my 5 star Reviews.io rating glassware customers have so generously afforded me? Find their feedback on the products listed in my website shop. Do enjoy having a browse, treat yourself to something new and find the most beautiful gifts.
And, safe in the knowledge you’ll get the best in customer service when you order a made-to-measure splashback from me, please get in touch to talk about your project. You can contact me at: emma@emmabritton.net . Or if you prefer to telephone the studio is open Mon – Fri 9-4:30pm. T: 07565 300 065.
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